About hotel - Tunnel Urban Retreat, Siem Reap
Tunnel Urban Retreat is a peaceful sanctuary tucked away in the vibrant heart of Siem Reap. Just minutes from Pub Street, the Old Market, and the iconic Angkor Wat temple complex, it offers a perfect blend of city access and serene escape.
Thoughtfully built with compact, intentional design, the retreat emphasizes eco-conscious living. Surrounded by lush tropical gardens, the property features a freshwater swimming pool, a massage room offering a full range of spa treatments through a trusted local partner, and a restaurant serving delicious local and international cuisine throughout the day.
Guests benefit from 24-hour reception service, providing seamless assistance with temple excursions, ticketing, and travel arrangements. Every detail is designed to ensure a relaxing and worry-free stay.
Tunnel Urban Retreat is also deeply committed to supporting the local community. The team prioritizes honesty and dedication over formal education, offering training and employment to underprivileged individuals and creating a culture of warm, attentive, and meaningful hospitality.
At Tunnel Urban Retreat, you’re invited to experience a stay that’s sustainable, heartfelt, and designed for reconnection with yourself, nature, and the local culture.
Thoughtfully built with compact, intentional design, the retreat emphasizes eco-conscious living. Surrounded by lush tropical gardens, the property features a freshwater swimming pool, a massage room offering a full range of spa treatments through a trusted local partner, and a restaurant serving delicious local and international cuisine throughout the day.
Guests benefit from 24-hour reception service, providing seamless assistance with temple excursions, ticketing, and travel arrangements. Every detail is designed to ensure a relaxing and worry-free stay.
Tunnel Urban Retreat is also deeply committed to supporting the local community. The team prioritizes honesty and dedication over formal education, offering training and employment to underprivileged individuals and creating a culture of warm, attentive, and meaningful hospitality.
At Tunnel Urban Retreat, you’re invited to experience a stay that’s sustainable, heartfelt, and designed for reconnection with yourself, nature, and the local culture.
Presentations
Terms of stay
Hotel Policy:
- All our rooms are non-smoking
- Check-in is at 2pm and check-out is at 12 noon
- Early check-in and late check-out at 1pm is subject to availability
- No advance payment is made to your credit card. The payment is due on arrival date
- Parking space is subject to availability. No advance booking is accepted
- Wi-Fi is accessible in room and Hotel's area. Extra speed is not available
- Visiting guests are not allowed in guestroom unless otherwise approved by management. ID/Passport is required to hold at the reception desk
- Overnight guests are not allowed for security reason
- Pets are not allowed unless otherwise advance information made and subject to Hotel's consent.
- Quiet Hours are from 10PM-6:00AM
| Check-in | 14:00 |
| Check-out | 12:00 |
| Booking cancellation |
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Сancellation policy
- Cancellation/modification made 1 day prior to arrival date, no fee will be charged
- Cancellation/modification made within 1 day of arrival date, the 50% of total reservation value will be charged
- Sameday cancellation/no-show, total reservation value will be charged