About hotel - Tunnel Urban Retreat, Siem Reap
Tunnel Urban Retreat – A Peaceful Sanctuary in the Heart of Siem Reap
Nestled in a quiet corner of vibrant Siem Reap, Tunnel Urban Retreat offers a peaceful sanctuary just minutes away from the city’s most famous attractions, including the lively Pub Street, the bustling Old Market, and the world-renowned Angkor Wat temple complex. Here, guests enjoy the perfect balance between convenient city access and a tranquil escape.
Thoughtfully designed with a compact and intentional architectural concept, the retreat reflects a commitment to eco-friendly hospitality and sustainable living. Surrounded by lush tropical gardens, the property features a refreshing freshwater swimming pool, creating a calm oasis for relaxation after exploring the temples of Angkor.
Guests can also enjoy a dedicated massage room, where a trusted local spa partner provides a full range of traditional and modern wellness treatments. The on-site restaurant serves delicious Cambodian specialties and international cuisine throughout the day, offering fresh flavors in a relaxed garden setting.
Our 24-hour reception team is always ready to assist with temple tours, transportation, ticket arrangements, and travel recommendations, ensuring every guest enjoys a smooth and memorable visit to Siem Reap.
Beyond hospitality, Tunnel Urban Retreat is deeply committed to supporting the local community. We believe in providing opportunities for underprivileged individuals by offering training and employment based on honesty, dedication, and potential, rather than formal education alone. This philosophy creates a team known for its warm, attentive, and heartfelt service.
At Tunnel Urban Retreat, we invite you to experience a stay that is peaceful, sustainable, and meaningful—a place where you can reconnect with yourself, nature, and the rich culture of Cambodia.
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Hotel Policy:
- All our rooms are non-smoking
- Check-in is at 2pm and check-out is at 12 noon
- Early check-in and late check-out at 1pm is subject to availability
- No advance payment is made to your credit card. The payment is due on arrival date
- Parking space is subject to availability. No advance booking is accepted
- Wi-Fi is accessible in room and Hotel's area. Extra speed is not available
- Visiting guests are not allowed in guestroom unless otherwise approved by management. ID/Passport is required to hold at the reception desk
- Overnight guests are not allowed for security reason
- Pets are not allowed unless otherwise advance information made and subject to Hotel's consent.
- Quiet Hours are from 10PM-6:00AM
| Sisseregistreerimine | 14:00 |
| Väljaregistreerimine | 12:00 |
| Tühista broneering |
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- Cancellation/modification made 1 day prior to arrival date, no fee will be charged
- Cancellation/modification made within 1 day of arrival date, the 50% of total reservation value will be charged
- Sameday cancellation/no-show, total reservation value will be charged